Service guarantee
To ensure that our patients are satisfied with the quality of care they receive at our hospital, CHRISTUS Coushatta Health Care Center has begun a Service Guarantee Program. In keeping with the CHRISTUS Health Mission to extend the healing ministry of Jesus Christ, we guarantee to those we are privileged to serve:

• Courteous, prompt and compassionate care.
• Concern for your special needs and privacy.
• Open, honest communication about your treatment.

If we fail to fulfill this guarantee, we encourage you to express your concerns to our administration office by calling (318) 932-2000. You may also submit your concerns in writing to:

CHRISTUS Coushatta Health Care Center
1635 Marvel St.
Coushatta, LA 71019

We will strive to resolve your concerns to your satisfaction and keep you informed of the outcome.

Through this program, each of our Associates has made a personal commitment to provide a level of service that demonstrates our high standards of care and concern to our patients, their families and visitors. Our standards of service flow from the core values of CHRISTUS: dignity, integrity, compassion, excellence, and stewardship. By incorporating the CHRISTUS core values into our daily work and living, we strive to make service excellence a reality.

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